Responsible Gambling at Duel Casino

Our Commitment to Responsible Gambling

At Duel Casino, we are dedicated to promoting responsible gambling. We believe that gaming should be a fun and enjoyable experience. Our commitment extends to providing support and resources to ensure that our players gamble responsibly.

Recognizing Problem Gambling (Warning Signs)

It is essential to be aware of the signs of problem gambling. Some common warning signs include:

• Feeling the need to gamble with increasing amounts of money.
• Becoming restless or irritable when attempting to cut down on gambling.
• Gambling to escape from problems or to relieve feelings of helplessness.
• Neglecting personal or professional responsibilities due to gambling.
• Chasing losses by gambling more.

Self-Assessment Tools/Questions

We encourage our players to evaluate their gambling habits. Consider the following questions:

• Do you often gamble more than you can afford to lose?
• Have you ever lied about how much you gamble?
• Do you feel anxious or stressed when you think about your gambling?
• Have you noticed a change in your mood or behavior related to gambling?

Setting Personal Limits

To help maintain control over your gambling, we offer tools to set personal limits on:

• Deposit Limits: Control how much money you can deposit within a specified timeframe.
• Loss Limits: Set a maximum amount you are willing to lose.
• Time Limits: Limit the amount of time you spend gambling.
• Wager Limits: Control how much you wager on a single game or session.

Self-Exclusion Options and Cooling-Off Periods

If you feel that you need a break from gambling, we provide self-exclusion options and cooling-off periods. During this time, you will not be able to access your account or participate in any gambling activities.

Reality Checks and Session Reminders

We offer reality checks and session reminders to help you stay aware of your gambling activity. These notifications will remind you of how long you have been playing and how much you have spent.

Protection of Minors

We take the protection of minors very seriously. Duel Casino employs strict age verification processes to ensure that only individuals aged 18 and over can access our services. We encourage parents to use filtering software to restrict access to gambling sites.

Helpful Resources and Helplines

If you or someone you know is struggling with gambling, there are resources available to help. In the UK, you can reach out to:

• GamCare - Provides support, information, and advice for anyone affected by gambling.
• Gambling Therapy - Offers online support for those affected by problem gambling.
• National Gambling Helpline - Call 0808 8020 133 for confidential support.

How to Get Help

If you need help, we encourage you to reach out to the resources mentioned above. You can also contact our support team at [email protected] for assistance.

Our Responsible Gambling Tools

Duel Casino offers a variety of responsible gambling tools to help you maintain control over your gaming experience. These include:

• Personal limit settings.
• Self-exclusion options.
• Reality checks and reminders.
• Access to responsible gambling resources and support.